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Has your company ever decided to hire an agency to develop an app? And how did the agency handle SRE? Let me invite you to my talk where I am going to describe how we SRE and what it takes to prepare an application for a handoff or how we support what we have written well after every developer had moved on. Let me show the great divide between the customer and his infrastructure. What could be done to help the customer understand his application needs and eventually remove the divide all together. For us, the application is not done until the end of the shelf life is reached. Join me on an adventure where I am going to show you our tooling and principles you can use yourself.