Order Management Co-Ordinator

• Loading Civil and Military, New Business and Spares Orders within Ontic’s Enterprise Resource Planning (ERP) and wider business systems. Ensuring that information provided by Customers is accurately captured within the respective Purchase Order.
• Validating the accuracy and integrity of Customer provided documentation, including Purchase Order and Customer specific requirements that may be required. Work with both Customer Account Managers and Customer Programme Managers to resolve information omissions.
• Administering a variety of Customer Portals to extract and upload requisite information.
• Communicating updates regarding the status of Order Reviews and Purchase Order queries.
• Responsible for working across functions to complete and close out Contract Reviews, escalating delays in the progression of Contract Reviews
• Responsible for supporting the invoicing function within Ontic. Reconciling exports against Customer Orders and the issuance of invoices.
• Apply attention to detail and possesses a pragmatic approach towards problem solving

Do you have experience in SharePoint?, At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we’re also looking for someone who will thrive within our recognition and empowerment culture.

• Self-motivated and able to work within a multi-disciplined team.
• Comfortable using Microsoft applications (Dynamics 365, Office, Excel, Outlook, SharePoint).
• Ability to prioritise and manage a diverse workload.
• You’ll possess strong interpersonal skills and be an expert at building relationships with customers, suppliers and internal functions.

Pulled from the full job description

• Employee discount
• Employee assistance programme
• Paid volunteer time, At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.

Our benefits package highlights include:

• Up to 29 days holiday plus Bank Holidays
• 10 hours paid volunteering time
• Annual goal share bonus scheme for all employees
• 24/7 Employee Assistance Program (EAP)
• Discounts and offers from a range of retailers

Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for an Order Management Co-ordinator to join our programmes team responsible for managing relationships with a portfolio of clients. This role will be based at our Cleeve site site.

Ontic is a more than just a business, we’re a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We’re committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.