IT Technician

A well-established Mixed Secondary School in Norwich is seeking a skilled and proactive IT Technician to join their experienced technical support team. This is an excellent opportunity to work within a supportive school environment where technology plays a key role in teaching, learning and day-to-day school operations. The successful candidate will provide first-line and second-line technical support to staff and students across the school. Responsibilities will include troubleshooting hardware and software issues, maintaining IT equipment and supporting classroom technology including interactive displays, laptops and networked devices. You will also assist with device deployment, user account management and maintaining secure and efficient IT systems throughout the school. The role may involve supporting Microsoft 365 systems, printers, network connectivity and safeguarding filtering systems. Strong problem-solving skills, organisation and the ability to communicate effectively with both technical and non-technical users are essential. The school is looking for someone proactive, reliable and committed to providing excellent technical support within a busy school environment. This is a fantastic opportunity to join a collaborative and supportive school where support staff are highly valued and ongoing professional development is encouraged. School Information This is a 11 to 18 well-established Mixed Secondary School in Norwich with a strong commitment to high standards, student wellbeing and continuous improvement. The school serves a diverse community and is known for its supportive ethos and positive learning environment. Students are respectful, motivated and eager to succeed, while staff benefit from collaborative working relationships, supportive leadership and ongoing opportunities for professional development and progression.

• Previous IT support experience
• Strong knowledge of hardware, software and networking
• Excellent communication and problem-solving skills
• Ability to manage workload effectively in a busy environment
• Proactive and professional approach