IT Technician
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Role details
Tech stack
Job description
We are seeking a friendly, enthusiastic and proactive ICT Support Technician to join our IT team. This is an exciting opportunity for someone with strong technical skills and a customer-focused approach to support the day-to-day running and development of ICT across the school.
Working closely with the Network Manager, you will provide technical support to staff and students, maintain ICT equipment and systems, and help ensure technology is reliable, secure and effective in supporting teaching and learning., * Provide first-line IT support for staff and students
- Install, maintain and repair desktops, laptops, printers, projectors and mobile devices
- Support classroom technology including interactive displays and AV equipment
- Troubleshoot hardware, software and network issues
- Support Microsoft 365, Active Directory, OneDrive and SharePoint environments
- Monitor antivirus and security systems and assist with ICT improvements
- Assist with ICT projects, device deployments and system upgrades
- Maintain ICT equipment and assist with asset management and PAT testing
- Support data cabling and network infrastructure where required, Burford School is committed to safeguarding children and young people. All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service Enhanced check.
Requirements
Do you have experience in Technical support?, * Have experience supporting Windows and Apple devices
- Be confident troubleshooting a wide range of IT issues
- Have good knowledge of Microsoft 365 and related technologies
- Be organised, self-motivated and able to manage workloads effectively
- Have excellent communication and interpersonal skills
- Be able to work independently as well as part of a team
- Ideally have previous experience working in a school or educational environment
Benefits & conditions
Pulled from the full job description
- Employee assistance programme
- Free parking
- Company pension
- Free flu jabs
- On-site parking, * Health and wellbeing support including access to an Employee Assistance Programme, free flu vaccinations and a subsidised Healthcare Plan
- Local Government Pension scheme membership
- The school is located within a short walk of a picturesque Cotswold town
As we are a heavily oversubscribed school, children of staff have priority for admission to Burford School.*
Visits to the school are warmly welcomed so you can see for yourself what makes Burford School such a special place to work - please contact Cloudia Hill, HR Manager, to arrange this.
he successful candidates will need to meet the person specification in order to be offered the post.
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