Client Technologies Technician with Windows Admin experience : Orlando, FL

Software, Inc.

Orlando, FL, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$45,760.0

Working hours

Regular working hours

Job source

careerjet.com

Tech stack

Microsoft Windows Active Directory Software Applications Business Software Collaborative Software Learning Management Systems Dynamic Host Configuration Protocol Domain Name System (DNS) Human Resources Information System (HRIS) Virtual Private Networks (VPN) System Center Configuration Manager Windows PowerShell

+6 more

Remote Desktop Services Student Information Systems Software Deployment TCP/IP Microsoft InTune Servicenow

Job description

The Client Technologies Technician provides 2nd-tier support and configuration for packaged and custom applications with the organization. Specifically, the Client Technologies Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). Responsibilities

Provide setup and configuration of applications
Provide 2nd-tier support for business applications within the enterprise
Develop recommendations for enhancing approaches for software support service
Develop and manage effective working relationships with other departments, groups, and personnel with whom work must be coordinated or interfaced
Analyze the performance of programs and take action to correct deficiencies
Provide a minimum of weekly status report updates for current projects
Provide consultation for the evaluation of packaged applications
Provide the implementation, configuration, and deployment of new packaged software application
Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others

Requirements

Minimum of two years of experience in software and application delivery and support.
Associate’s or Bachelor’s Degree, or technical institute degree/certificate. Or equivalent work experience.
Proficiency in Windows 10/11 and Microsoft 365.
Experience with Active Directory, Group Policy, SCCM.
Familiarity with ServiceNow or similar ITSM platforms.
Basic PowerShell scripting for automation and troubleshooting.
Support for VPNs, remote desktop tools, and MDM solutions (e.g., Intune).
Understanding of network basics (TCP/IP, DNS, DHCP).
Comfortable with collaboration tools like Teams and Zoom.
Strong troubleshooting and customer service skills.
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