Director IT Asset Management (Hybrid) - WashU IT

• Defines and directs the execution of the enterprise IT Asset Management strategy, including a multi-year roadmap aligned to organizational priorities, technology strategy, and financial objectives.
• Establishs and enforces enterprise ITAM governance, policies, standards, and operating models across all business units and IT functions, ensuring consistency, scalability, and compliance
• Owns the financial performance of IT assets, including budgeting, forecasting, cost optimization, and realization of savings through lifecycle management, license optimization, and vendor negotiations.Â
• Accountable for software compliance and audit defense strategy, including management of publisher audits, risk mitigation, and contractual alignment with vendors.Â
• Directs and oversees the end-to-end lifecycle management of hardware and software assets, ensuring accurate, complete, and auditable asset data across procurement, deployment, maintenance, and disposal.Â
• Defines and advance the ITAM operating model, including tooling strategy (e.g., ServiceNow and integrated platforms), automation, and integration with CMDB and IT Service Management processes.Â
• Serves as the enterprise authority for IT asset data, establishing system-of-record standards, ensures data integrity, and enabling data-driven insights for financial, operational, and risk-based decision-making.Â
• Partner with senior leaders across IT, Finance, Procurement, Information Security, and business units to align asset management practices with enterprise priorities and drive cross-functional outcomes.Â
• Deliver executive-level reporting and insights, translating ITAM data into actionable intelligence related to cost, risk exposure, compliance posture, and operational performance.Â
• Provides organizational leadership for the ITAM function, including team development, workforce planning, performance management, and capability maturity advancement for a team of IT Asset Managers and Analysts.Â
• Drives continuous improvement and innovation, advancing ITAM maturity through automation, process optimization, and adoption of industry best practices aligned with ITILÂ
• Performs other duties as assigned.

Bachelor’s degree

Certifications /Professional Licenses : No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (5 Years)

Skills: Not Applicable

Driver’s License: A driver’s license is not required for this position., * Certifications in asset management (e.g., CAMP, CHAMP, CSAM, CITAM).

• ITIL 4 Foundation and/or additional ITIL certifications.
• Experience operating in complex, matrixed, and distributed organizations.

Preferred Qualifications

Education: No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Adaptability, Configuration Management Database (CMDB), Contract Management, Cost Optimization, Cross-Functional Leadership, Data Governance, Deadline Management, Effective Written Communication, Executive Communications, Financial Management, Information Technology Infrastructure Library (ITIL), Interpersonal Communication, IT Asset Management (ITAM), Operating Model Design, Oral Communications, Organizational Leadership, Process Optimization, ServiceNow Platform, Stakeholder Influence, Team Development, Working Independently, All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits