Help Desk Technician

Do you have experience in Phone communication?, Do you have a Bachelor’s degree?, * Call and email prospective customers via phone and email from a provided list of leads.

Must have good written and verbal communication skills

• Identify prospects by self generated internet searches, internet databases/directories,

and other self generated lead listings

• Set appointments for businesses interested in learning about RPGL services. Influence and persuade customers to buy logistics services by identifying their particular problem areas

• Keep up to date records noting names, addresses, and follow up through the Salesforce CRM

• Ability to perform heavy phone work, and perform 150 + calls per day

• Ability to gain instant report with people over the phone

• Ability to adapt/respond to different types of situations and personalities

• Must be self motivated and possess the ability to handle rejection over the phone

• Self-starter with a positive attitude

• 1 year of customer service experience (Logistics industry preferred)

Minimum requirements:

• Experience: NO EXPERIENCE NEEDED / JUST MOTIVATED TO LEARN
• Studies: Bachelor’s degree related to business Administration, or Logistics related.
• Language: English skills. B2+ or higher is preferred.

$20 - $35 an hour - Full-time, Pulled from the full job description

• Paid time off