SC Cleared Application Support Engineer

We’re looking for an experienced Application Support Engineer to provide technical support and enhancement services across a range of business-critical enterprise applications. You’ll play a key role in maintaining system performance, resolving complex issues, and delivering configuration and development improvements across technologies including SharePoint, Microsoft Dynamics 365 CE, and Active Directory.

What You’ll Be Doing

• Providing 2nd/3rd line support for business-critical applications and services
• Investigating, managing, and resolving incidents and problems in line with SLAs
• Delivering system configuration changes and scripting enhancements to improve performance and stability
• Supporting and maintaining Microsoft Dynamics 365 CE, SharePoint, and Active Directory environments
• Developing and maintaining PowerShell and/or Python scripts where required
• Working within established Change Management, Service Management, and Project Management frameworks
• Collaborating with technical teams, business stakeholders, and project teams to deliver effective solutions
• Contributing to continuous improvement initiatives across the application estate

• Strong experience supporting Microsoft Dynamics 365 Customer Engagement (CE)
• Proven knowledge of Microsoft Active Directory administration and support
• Hands-on experience supporting on-premise SharePoint environments
• Experience with PowerShell and/or Python scripting
• Good understanding of Change Management and Service Management processes
• Ability to troubleshoot and resolve complex technical issues
• Experience working in secure or highly regulated environments is desirable
• Active SC Clearance is highly desirable; SC-cleared candidates will be prioritised
• Ability to work onsite 5 days per week in Bristol
• Backgrounds purely in support, purely in development, or a blend of both will all be considered

Hays are now looking for an SC Cleared Application Support Engineer for one of our local clients.

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