Release of Information Specialist

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Available Shift Schedules: Tuesday through Saturday 8:00 AM to 4:30 PM (PST) Monday through Friday 10:00 AM to 6:30 pm (PST)

As our Release of Information Specialist, you will be responsible for results preparing records for release to patient access or other third parties. Everyday, you will be responsible for retrieving and releasing data to qualified recipients while adhering to confidentiality protocols that aim to protect sensitive information. This position is also responsible for updating data systems. This position performs audits to ensure the accuracy of information and works with staff members to reconcile reports. The successful candidate must have high attention to detail and strong data entry skills.

Here’s what you will experience working as an Release of Information Specialist:

• Prepare and release patient records to authorized parties, ensuring confidentiality and adherence to HIPAA regulations.
• Handle inbound calls and inquiries from departments, patients, and third parties; log requests in EHR system.
• Respond to requests professionally and promptly via phone, email, or fax.
• Verify recipient identity and authority; prepare records as per request specifications.
• Review released information for compliance with laws and policies; maintain confidentiality.
• Stay updated on relevant laws and regulations; assist in training new staff.
• Participate in quality improvement initiatives and perform other duties as assigned.

• High School diploma or equivalent.
• Minimum 2 years of data-related experience, and healthcare or ROI-related experience.
• Knowledge of HIPAA and state laws; proficiency in MS Office; strong data preparation skills.
• Excellent time management and attention to detail.

For this US-based position, the base pay range is $16.61 - $22.95 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.