Network Data L2.5 Engineer

Tata Consultancy Services Limited
Canton, MA, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$110,000.0 - $140,000.0
Working hours
Regular working hours
Job source

Tech stack

Wireless LAN Border Gateway Protocol Computer Networks Dynamic Host Configuration Protocol Domain Name System (DNS) Virtual Private Networks (VPN) Multi-protocol Systems Network Troubleshooting Routing Open Shortest Path First (OSPF) Runbook Virtual Local Area Networks
+10 more
Wide Area Networks Wireless Access Point Load Balancing Firewalls (Computer Science) Amazon Virtual Private Cloud (VPC) NetScout Information Technology Routing & Switching Cisco Servicenow

Job description

  • Act as technical SME and escalation point for L2/L3 issues

  • Lead incident, change, and problem management activities

  • Perform:

o Network troubleshooting (L2/L3 across LAN/WAN/WLAN) o Firewall/VPN/Load balancer support

  • Support design validation and architecture recommendations

  • Manage:

o Vendor/OEM coordination (ISP, Telco, OEMs) o Critical incidents and bridge calls

  • Ensure:

o SLA adherence and service availability targets (~99.99%) o Compliance with customer network/security standards Drive automation opportunities and efficiency improvements

Requirements

  • Domain: Healthcare / Insurance (preferred)

  • Certifications: CCNP / CCIE (preferred)

  • Strong knowledge of routing & switching (BGP, OSPF, VLANs, STP)

  • Experience with firewalls, VPNs, and load balancers (F5 preferred)

  • Hands-on with wireless (WLC, Access Points)

  • Knowledge of DNS, DHCP, IPAM

  • Familiarity with monitoring & ticketing tools (ServiceNow, etc.), * Strong experience in LAN, WAN, WLAN, Security & Load Balancer services aligned to SOW scope

  • Hands-on with:

o Routing: BGP, OSPF, MPLS, VPN o Switching: VLANs, STP, VPC, QoS o Firewalls & NAC o F5 LTM/GTM o Wireless Controllers & APs o Infoblox (DNS/DHCP/IPAM)

  • Network Tools and technologies

o Cisco Checkpoint, Cisco Prime, Infoblox, ARISTA, Zscaler, riverbed

  • Experience with tools:

o ServiceNow, ThousandEyes, NetScout, Spectrum, Exinda, Extrahop, riverbed Exposure to automation (runbooks, orchestration), Qualifications : BACHELOR OF COMPUTER SCIENCE

Benefits & conditions

Pulled from the full job description

  • Pet insurance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Commuter assistance, Salary Range: $110,000- $140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto &a mp; Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.

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