Network Data L2.5 Engineer
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Role details
Tech stack
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Job description
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Act as technical SME and escalation point for L2/L3 issues
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Lead incident, change, and problem management activities
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Perform:
o Network troubleshooting (L2/L3 across LAN/WAN/WLAN) o Firewall/VPN/Load balancer support
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Support design validation and architecture recommendations
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Manage:
o Vendor/OEM coordination (ISP, Telco, OEMs) o Critical incidents and bridge calls
- Ensure:
o SLA adherence and service availability targets (~99.99%) o Compliance with customer network/security standards Drive automation opportunities and efficiency improvements
Requirements
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Domain: Healthcare / Insurance (preferred)
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Certifications: CCNP / CCIE (preferred)
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Strong knowledge of routing & switching (BGP, OSPF, VLANs, STP)
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Experience with firewalls, VPNs, and load balancers (F5 preferred)
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Hands-on with wireless (WLC, Access Points)
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Knowledge of DNS, DHCP, IPAM
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Familiarity with monitoring & ticketing tools (ServiceNow, etc.), * Strong experience in LAN, WAN, WLAN, Security & Load Balancer services aligned to SOW scope
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Hands-on with:
o Routing: BGP, OSPF, MPLS, VPN o Switching: VLANs, STP, VPC, QoS o Firewalls & NAC o F5 LTM/GTM o Wireless Controllers & APs o Infoblox (DNS/DHCP/IPAM)
- Network Tools and technologies
o Cisco Checkpoint, Cisco Prime, Infoblox, ARISTA, Zscaler, riverbed
- Experience with tools:
o ServiceNow, ThousandEyes, NetScout, Spectrum, Exinda, Extrahop, riverbed Exposure to automation (runbooks, orchestration), Qualifications : BACHELOR OF COMPUTER SCIENCE
Benefits & conditions
Pulled from the full job description
- Pet insurance
- Health insurance
- Vision insurance
- Dental insurance
- Commuter assistance, Salary Range: $110,000- $140,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto &a mp; Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.
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