IT Senior Analyst

Monitor system performance, troubleshoot daily issues, and perform regular maintenance to keep applications running reliably and minimize downtime. Ensure data integrity by reviewing system data and validating configurations to maintain accuracy. Lead testing and training efforts to support system updates and ensure users can effectively use applications. Perform user setup and permission maintenance to ensure secure and appropriate system access. Create and maintain system documentation and reports to support operations and provide clear guidance to users. Work with vendors and IT teams to resolve issues and implement technology solutions using the enterprise ticketing system.

An accredited Bachelor’s degree and 3 years of technology experience; OR an equivalent combination of qualifying education and technology experience., Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, Why You’ll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you’re with us.

Secure Retirement Planning City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life’s Big Moments Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided City-paid life insurance with the option to add more coverage for extra peace of mind.

The General Services Department (GSD) is the operational backbone of our city’s infrastructure. We provide strategic oversight, asset management, and technological innovation across seven core divisions. Our team ensures that city government operates safely, efficiently, and sustainably every day.