IAM Engineer

AMERICAN BUSINESS SOLUTIONS

Columbus, OH, United States

2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Computer Programming Custom Software Multi-Factor Authentication Identity and Access Management Server Administration Single Sign-On User Administration

Job description

Complete DescriptionThe Identity Engineers manage user issues for the 110,000+ workforce accounts and over 8 million citizen accounts. They assist agencies with mission-critical systems and user management issues. Engineers design and develop solutions for joiner/mover/leaver scenarios in both custom software and commercial off-the-shelf solutions. Engineers collaborate with OISP on security initiatives

These positions will be directly responsible for an average ticket workload of over 100 identity issues per month. Tickets are generally to support the following capabilities:

Privileged access management PAM
User ID management and support
Bulk ID requests for updates and or information
Single Sign On SSO configuration and support
Multi Factor Authentication MFA Support and Optimization
Identifying and implementing automation opportunities to reduce support

Requirements

An IT background with some programming and/or system administration; strong desire to learn IAM concepts and assist drive continuous improvement and adoption of capabilitiesRequired/Desired SkillsSkillRequired/DesiredAmountof ExperienceExperience with software administration, development, and/or systems supportRequired2.0YearsExperience handling user issues/trouble ticketsRequired2.0YearsFamiliarity with IAM concepts or a strong desire to learn ccriptingHighly desired