Network Voice Consultant

Noblesoft Technologies

Bryan, TX, United States

about 1 month ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$62,400.0 - $72,800.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Avaya IP Phone 1140e VoIP Cisco Unified Communications Manager Cascading Style Sheets (CSS) H.323 Protocol Session Initiation Protocols Media Gateway Control Protocol (MGCP) Network Architecture Public Switched Telephone Networks Cisco

Requirements

· Basic understanding of CUCM & Cisco unity connection version 11.x and 12.x.

· Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.

· Good understanding of Unity Connection Voice mail services.

· Good understanding of VoIP, MGCP, H.323 and SIP services.

· The one should understand Avaya Blue CS1K multi group system with Avaya Blue adjacent servers like call pilot, signaling server, SMGR, NRS and Avaya Aura contact center.

· The one should understand PSTN protocols like T1, CCS, CAS, BRI, PRI

· The one should have knowledge of configuration of Nortel/ Avaya IP, digital and Analog phones in PBX, Spectra-link phones.

· The one should have knowledge of jumper cabling, patching and how to move Nortel TN from one port to another.

· Good communication skills.

· Open for 24x7 availability

· Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.

· Expert level experience in handling Cisco IP telephony Network Infrastructure.

· independently resolve tickets within SLA

· Adheres to standard operating procedures / work instructions

· Follow the escalation process

· Follow the shift hand-over process

· Update worklogs