Desktop Support (PC/LAN Technician I)

Maricopa County is seeking PC/LAN Technicians to support a large-scale Desktop Refresh Program for the Judicial Branch. This role involves deploying and replacing desktop/laptop systems, providing onsite technical support, and ensuring smooth rollout of IT equipment across multiple facilities. Key Responsibilities

• Deploy and configure desktop and laptop computers
• Perform system imaging, workstation setup, and hardware replacement
• Install peripherals including monitors, docking stations, and printers
• Provide onsite technical support to end users during deployment activities
• Perform basic troubleshooting for hardware, software, and connectivity issues
• Track inventory and update ticketing and asset management systems
• Follow deployment schedules and ensure timely rollout completion
• Maintain accurate documentation of completed work
• Travel to various Judicial Branch locations within Maricopa County

Do you have experience in Windows?, * Minimum 3+ years of experience in:

• Desktop support
• Computer deployment
• Technical support or related IT field
• Experience deploying and configuring Windows desktop and laptop systems
• Basic knowledge of imaging and deployment processes
• Experience setting up peripherals and workstation components
• Strong customer service and communication skills
• Ability to work independently and in a team environment
• Ability to lift and move computer equipment
• Reliable transportation for travel within the county

Preferred Qualifications

• Experience in large-scale PC refresh or deployment projects
• Experience with tools such as:
• SCCM, MDT, Intune, Autopilot
• Experience in enterprise, government, or public sector environments
• Knowledge of Active Directory and basic networking troubleshooting
• Experience with asset tracking and inventory systems

Primary Skills Desktop Support, PC Deployment, Imaging, Windows Systems, Hardware Setup, Troubleshooting, Customer Support