Data Analytics & Observability/ Site Reliability Engineer

• Apply SRE principles (SLIs, SLOs, error budgets) to improve system reliability.
• Implement proactive monitoring, alerting, and self-healing capabilities.
• Lead incident response, RCA, and postmortems.
• Drive continuous improvement in availability, scalability, and resilience.
• Design and deliver operational dashboards and reports using Power BI.
• Leverage Client and Dynatrace to analyze logs, metrics, and traces.
• Correlate data across platforms to identify trends, anomalies, and risk patterns.
• Use Snowflake, Oracle, and MS SQL Server SQL to query, transform, and analyze operational datasets.
• Build data models and curated datasets to support reporting and analytics.
• Translate operational data into actionable insights for engineering and leadership.
• Administer and optimize Dynatrace (APM, Grail, DQL, synthetic monitoring).
• Create alerting strategies aligned to SLOs and business priorities.
• Integrate observability tools with enterprise reporting and ITSM systems.
• Develop and maintain Power BI dashboards, reports, and semantic models.
• Integrate Power BI with Snowflake, Oracle, MS SQL Server, Client , and operational data sources.
• Optimize query performance, data refresh, and dataset design.
• Implement row-level security and governance controls.
• Support enterprise reporting standards and governance.
• Write and optimize SQL across Snowflake, Oracle, and MS SQL Server.
• Perform cross-platform data analysis and reconciliation.
• Support data modeling (views, marts, transformations) for analytics.
• Troubleshoot data performance issues across heterogeneous platforms.
• Partner with data engineering teams to improve data quality, lineage, and availability.
• Develop automation using PowerShell (primary), Python, or REST APIs.
• Build automation workflows for monitoring enhancements, incident enrichment, and data extraction.
• Create self-service tooling for operations teams.
• Integrate automation with ServiceNow, schedulers, and observability tools.
• Integrate monitoring with ServiceNow (incident, event, change management).
• Automate ticket creation, enrichment, and routing workflows.
• Ensure alignment with ITIL best practices.
• Support and optimize Managed File Transfer (MFT) platforms.
• Monitor and troubleshoot file transfer failures, protocol issues, and throughput.
• Manage and support enterprise schedulers: Control-M, Stonebranch, Redwood.
• Analyze batch workflows, dependencies, and SLA adherence., Position Overview RGD Project Management, Inc. is seeking a highly motivated and detail-oriented Automation & Control Engineer to design, develop, implement, and maintain automat…
• 2 days ago +

We are seeking a highly skilled Site Reliability Engineer (SRE) with a strong focus on Data Analytics, Observability, and Reporting to support and enhance enterprise production systems. This role combines SRE principles with deep expertise in Dynatrace, Client , Power BI, and Snowflake, along with strong knowledge of Oracle and MS SQL Server, to drive system reliability, performance optimization, and proactive incident management. Requirement/Must Have:

• Bachelor’s degree or equivalent experience.
• 5+ years in SRE, DevOps, or Production Support., * Experience integrating Power BI with Snowflake, Oracle, and SQL Server.
• Strong understanding of cross-platform data architecture and ETL/ELT patterns.
• Familiarity with Dynatrace Davis AI and automation workflows.
• Advanced Client data modeling and ingestion optimization.
• Exposure to Chaos Engineering (e.g., Gremlin).

Skills:

• Strong knowledge of SRE principles and reliability engineering practices.
• Hands-on experience with Dynatrace (APM, DQL, observability).
• Experience with Client (search, SPL, dashboards).
• Experience with Power BI (data modeling, DAX, performance tuning).
• Experience with SQL across multiple platforms: Snowflake, Oracle, MS SQL Server.
• PowerShell automation and scripting.
• ServiceNow integration.
• Knowledge of cloud and hybrid architectures.

Qualification And Education:

• Certifications: Dynatrace, Client , Snowflake, Microsoft (Power BI / SQL Server), Oracle, ITIL.