Site Reliability Engineer (SRE)

JIRA & Confluence aiops monitoring tools observability aws cloud Site Reliability Engineering (SRE) DevOps & CI/CD MTTR Google Cloud Platform (GCP) dynatrace, * Lead the design and implementation of full-stack observability solutions with Dynatrace as the primary platform.

• Configure Dynatrace for application performance monitoring (APM), infrastructure monitoring, and intelligent alerting.
• Build advanced dashboards and integrate Dynatrace with event management systems to enable proactive incident prevention and root cause analysis.
• Collaborate with teams to optimize Dynatrace usage for AIOps-driven insights and automated anomaly detection.
• Provide oversight for production operations to maximize reliability and automation.
• Develop and evolve SRE best practices, runbooks, and tooling to ensure high availability and resilience.
• Implement data-driven operational strategies to improve decision-making and reduce MTTR.
• Hands-on experience with Dynatrace, Splunk, ELK, Grafana, Prometheus, and (future) ThousandEyes.
• Build and manage CI/CD pipelines and Infrastructure as Code (IaC) solutions using Terraform, Jenkins, TeamCity, Octopus, Bamboo, and U-Deploy across hybrid/multi-cloud environments.
• Develop and manage DevOps pipelines in AWS, Azure, and GCP using Terraform and cloud-native tooling.
• Strong developer background with the ability to understand application layers and infrastructure interactions.
• Define and document standard operating procedures, architecture diagrams, and system documentation using Jira, Confluence, and UML.
• Identify areas for process and efficiency improvement within Platform Services Operations; recommend and implement solutions.
• Drive automation initiatives across all operational processes.
• Proactively monitor system capacity and health indicators; provide analytics and forecasts for scaling.

We are looking for a Site Reliability Engineer with deep expertise in Dynatrace and a strong background in observability, automation, and cloud operations. This role focuses on designing and implementing highly reliable, scalable solutions while driving proactive monitoring and operational excellence., * Expert-level experience with Dynatrace, including dashboard creation, alert configuration, and integration with other observability tools.

• Strong knowledge of AIOps, performance tuning, and proactive incident management.
• Familiarity with hybrid/multi-cloud environments and modern DevOps practices.
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.

The pay range that the employer in good faith reasonably expects to pay for this position is $36.98/hour - $57.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.