IT Site Support with AV

• Provide on-site and technical support to users, addressing IT issues related to hardware, software, and network connectivity.

• Manage asset inventory, including tracking, updating, and maintaining records of IT equipment.

• Perform imaging and refreshing of computers and other devices to ensure they are up-to-date and functioning properly.

• Troubleshoot and resolve common IT issues, such as printer problems, software errors, and network connectivity issues.

• Assist in the setup, maintenance, and troubleshooting of audio and video equipment, including projectors, microphones, and video conferencing systems.

• Support live events by operating AV systems and addressing any technical issues that arise.

• Collaborate with senior technicians and IT staff to resolve complex issues and improve support processes.

• Provide excellent customer service by addressing client inquiries and concerns promptly and professionally.

• Maintain accurate records of support requests, resolutions, and equipment maintenance., Overview: The position of E&I Engineer will provide technical direction to assigned design efforts pre-and post-award of projects and will report to the Engineering Department Ma…
• 2 days ago, Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to …
• 1 hour ago + *

Senior Development Engineer Johnson Controls

• Tampa, FL

• $100,100-150,400 per year What you will do Under minimal direction, participates as a leader of the Development Team to achieve department and project objectives on medium to large projects. Leads enginee…

• 1 hour ago +

• Bachelor’s degree or equivalent industry experience and or technical certifications or coursework in IT or AV technology is a plus.

• Familiarity with ServiceNow ticketing system

• Proven experience in providing IT support in an office environment.

• Strong problem-solving skills and attention to detail.

• Basic understanding of audio and video equipment and their functions.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Willingness to travel to various client locations as needed.

• Ability to lift and carry equipment up to 50 lbs.

• Note: Freshers from a technical education background with at least one year experience are encouraged to apply. They would need to demonstrate a very high learning curve for this role.

Preferred Skills:

• Familiarity with video conferencing platforms and common office tools and operating systems.

• Basic knowledge of networking and cabling.

• Experience with asset management software and IT service management tools.

• Familiarity with lifesciences or healthcare / pharma environment and thus familiarity with HIPAA standards Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

• $140,000-180,000 per year