ServiceNow CRM/FSM Developer

We are seeking an experienced ServiceNow CRM/FSM Developer to join our team. The ideal candidate will have strong hands-on experience developing and customizing ServiceNow solutions, with expertise in Customer Service Management (CSM)/CRM or Field Service Management (FSM). This role requires building scalable applications, developing integrations, and automating business processes using the ServiceNow platform. Responsibilities

• Design, develop, and customize applications on the ServiceNow platform.
• Configure and maintain ServiceNow modules, workflows, forms, UI policies, business rules, and client scripts.
• Develop and enhance solutions within ServiceNow CSM/CRM or FSM environments.
• Build and maintain REST/SOAP integrations with internal and external systems.
• Develop reusable scripts, APIs, and automation using Flow Designer and Workflow.
• Troubleshoot platform issues and provide timely resolutions.
• Collaborate with business analysts, administrators, and stakeholders to gather requirements and deliver solutions.
• Follow ServiceNow development best practices and maintain technical documentation.
• Participate in code reviews, testing, and deployment activities., Practice Technologies ServiceNow Location New York, United States Type Contract I’m currently hiring for an ITSM Developer / ServiceNow Developer to support a major technol…
• 21 days ago

• 5 8+ years of hands-on ServiceNow development experience.
• Strong experience with ServiceNow Customer Service Management (CSM), CRM, or Field Service Management (FSM).
• Experience developing integrations using REST and SOAP APIs.
• Strong proficiency in JavaScript (both server-side and client-side scripting).
• Hands-on experience with Flow Designer and ServiceNow Workflow.
• Strong knowledge of ServiceNow configuration, scripting, and platform customization.
• Experience with Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, and Catalog Items.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with IntegrationHub.
• Familiarity with Agile/Scrum development methodologies.
• Experience working in enterprise ServiceNow implementations.