Warehouse Systems Operator

We are seeking an experienced Warehouse Systems Operator with strong fulfillment, inventory, WMS/IMS, and project-management expertise. This role supports daily warehouse activity, inventory accuracy, order fulfillment, and special operational initiatives in a fast-moving, late-stage startup environment. Success requires rapid client communication, multi-hat flexibility, and the ability to build scalable workflows that support growth., * Warehouse Operations Oversight - Execute and coordinate daily warehouse functions including receiving, put-away, bin management, picking, packing, and outbound shipping. Maintain workflow efficiency, resolve bottlenecks, and ensure the facility remains organized, safe, and compliant.

• Inventory Control - Maintain real-time inventory accuracy through cycle counts, reconciliation, discrepancy investigations, and root-cause analysis. Manage SKU creation, labeling standards, bin assignments, and stock rotation to reduce shrink, mis-picks, and stockouts.
• Order Fulfillment Operations - Execute end-to-end fulfillment for multiple clients, ensuring orders are processed quickly and accurately. Manage batching, pick-path optimization, packing standards, QC checks, and carrier handoff while maintaining SLA compliance.
• 3PL Client Workflow Support - Support multi-client operational needs by translating client requirements into executable workflows. Maintain SLAs, communicate updates, and ensure consistent delivery of client-specific processes.
• WMS/IMS Systems Operation - Operate and optimize Warehouse Management and Inventory Management Systems. Configure rules, troubleshoot errors, manage integrations, and ensure accurate order, inventory, and tracking data across all channels.
• Systems Integration Oversight - Manage integrations between WMS/IMS platforms and shipping tools, marketplaces, ERPs, or client systems. Validate data flow, resolve sync issues, and maintain system reliability and accuracy.
• Project Management Leadership - Lead operational projects such as workflow redesigns, process improvements, system rollouts, client onboarding, and facility layout changes. Build timelines, track progress, and deliver results independently.
• Scalable Workflow & SOP Development - Develop scalable SOPs, checklists, and operational frameworks that support growth from low-volume to high-volume fulfillment. Identify inefficiencies and implement improvements that reduce labor hours and error rates.
• Client Communication - Provide rapid, clear updates to clients and leadership. Communicate order statuses, inventory issues, project progress, and operational risks with a high-responsiveness standard expected in a startup environment.
• Startup Multi-Hat Support - Support cross-functional needs including vendor coordination, relabeling/white-label projects, packaging development, facility improvements, and ad-hoc operational tasks in a fast-moving environment.

• Fulfillment Center/3PL Operations Experience - 3-5+ years in warehouse, fulfillment, logistics, or 3PL environments with multi-client workflows.
• WMS/IMS Expertise - Strong working knowledge of WMS/IMS platforms (ShipHero, 3PL systems, or similar).
• Project Management Skills - Demonstrated ability to plan, execute, and deliver operational projects.
• Workflow & SOP Development - Experience designing scalable processes and documentation.
• Client-Facing Communication - Ability to communicate clearly and quickly in high-velocity environments.
• Independent contractor mindset with the ability to operate autonomously.
• Strong problem-solving skills and comfort wearing multiple hats., * Experience scaling a 3PL or fulfillment center from low-volume to high-volume operations.
• Familiarity with white-labeling, relabeling, or special project workflows.
• Knowledge of Lean, automation, or continuous-improvement principles.
• Ability to create SOPs, documentation, and training materials.

Up to $35 an hour - Contract