Epic analyst

We are seeking a Senior Epic Cupid Analyst to join a healthcare technology team supporting enterprise Epic clinical applications. This is a hands-on technical role for an experienced analyst who can independently configure, optimize, and support Epic Cupid with minimal supervision.

The ideal candidate is an Epic Cupid-certified professional with extensive hospital experience, deep Epic build expertise, and the ability to quickly contribute in a fast-paced environment. This is not a project management position-we are looking for someone who enjoys solving complex technical and clinical workflow challenges.

Experience supporting Cardiology PACS or PACS upgrades is highly desirable., * Analyze, configure, build, test, implement, maintain, and optimize Epic Cupid and related clinical applications.

• Partner with clinical, operational, and IT stakeholders to translate complex clinical workflows into effective technical solutions.
• Independently troubleshoot and resolve complex application issues while evaluating patient safety, regulatory, and operational impacts.
• Lead application optimization efforts and identify opportunities to improve system performance and clinical workflows.
• Support implementation activities, system enhancements, upgrades, and maintenance initiatives.
• Collaborate with cross-functional teams, including PACS teams, during Cardiology PACS upgrade initiatives.
• Facilitate meetings, clinical working sessions, and technical discussions with stakeholders.
• Produce clear documentation and communicate project updates, risks, and recommendations.
• Serve as an escalation resource for high-impact production issues and complex application support.

• Current Epic Cupid certification (required).
• Additional Epic certifications are highly preferred.
• Minimum 5-6 years of Epic Cupid experience supporting hospital or health system environments.
• At least 5 years of hands-on Epic build and configuration experience.
• Proven ability to work independently with little to no training or supervision.
• Strong understanding of clinical workflows, terminology, and healthcare operations.
• Experience configuring, testing, supporting, and optimizing Epic applications in a complex healthcare environment.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills with the ability to work effectively with clinicians, operational leaders, and IT teams., * Experience supporting or participating in Cardiology PACS implementations or upgrade projects.
• Additional Epic certifications.
• Clinical licensure or certification in a related healthcare discipline.
• Experience with third-party healthcare application integrations.

Education

• Associate’s degree in Nursing, Health Information Management, Health Informatics, Information Technology, Computer Science, Business Administration, Healthcare Administration, Allied Health, or a related field.

OR

• Four years of progressively responsible healthcare clinical applications experience may be substituted for a degree.

Technical Skills

• Expert-level Epic Cupid configuration and build
• Epic clinical application support and optimization
• Clinical workflow analysis
• Application testing and implementation
• Healthcare systems integration
• Troubleshooting and root cause analysis
• Microsoft Office Suite, We’re looking for someone who can hit the ground running from day one. The successful candidate will be a highly independent Epic analyst with strong technical expertise, excellent communication skills, and a proven track record of supporting complex healthcare environments. This individual should be comfortable leading technical discussions, collaborating with clinicians, and delivering high-quality solutions with minimal oversight.