IT Asset & Endpoint Specialist

The IT Asset & Endpoint Specialist serves as the strategic authority and primary manager of the institution’s physical hardware assets, machine lifecycles, and core enterprise desktop applications. This role ensures operational efficiency by tracking device cycles from procurement to decommissioning, managing campus-wide software licensing, and serving as the Tier 3 escalation safety net for complex technical issues., * Inventory Database Ownership: Serve as the absolute “source of truth” for the campus IT asset management system, tracking the location, ownership, and status of all endpoint hardware devices

• Lifecycle Management: Maintain, audit, and enforce institutional machine replacement cycles to ensure hardware remains performant, secure, and technologically up-to-date
• Procurement & Ordering: Coordinate and manage all endpoint hardware purchasing and logistics, aligning procurement with department budgets and lifecycle schedules
• Buffer Pool Coordination: Strategically oversee the “read-to-go” deployment inventory to support a high-availability device swap model for campus users.
• Assist with helpdesk walk-ins, phone calls, and tickets
• Maintain and deploy a small suite of software applications. Apps include DocuSign, Adobe, and Foxit

Other roles/duties will be assigned as necessary to assist the College in the attainment of the goals set forth and the enhancement of a positive, respectful learning environment for all staff, faculty and students.

• Bachelor’s degree in a technical field, or equivalent combination of education and experience

Experience required to ensure success in this position: (enter required experience if any)

• One to three years of experience in a technical support or educational environment

Special skills, knowledge and abilities: (Add common requirements)

• Knowledge of and experience with at least several of the following technologies: Windows, macOS, iOS, desktop and laptop computers, printers, Microsoft Office, Adobe, Foxit, networking, JAMF, Intune, DocuSign, Adobe Creative Cloud, and classroom media technologies

License, certification, or registration necessary: (enter required, if any)

• Ability to maintain warranty technician certifications with hardware suppliers as required by work assignment

Physical requirements: (enter required, if any)

• Must be able to move between jobs
• Ability to lift and move equipment from installed locations to the repair area and back

Environmental conditions: (enter required, if any)

• Professional office environment with interruptions and noise due to frequent visitors, students, staff, faculty, alumni, and retirees.

Ability to operate the following vehicles or equipment:(enter required, if any)

• Ability to operate desktop equipment in mostly indoor office environments.

Pulled from the full job description

• Tuition reimbursement
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account
• Life insurance
• Employee assistance program, Berea College offers a comprehensive benefits package to eligible employees and their families including health care, dental, vision, retirement, health savings accounts, flexible spending accounts, life insurance, short-term disability, long-term disability and an Employee Assistance Program. The benefit package also includes access to the Child Development Laboratory for children of College Staff, ages 6 weeks to 6 years, Seabury Center Membership, Staff Development Funds and Tuition Reimbursement.

Eligible staff employees also receive paid holidays, vacation, and sick leave.

Part-time employees who work an average of twenty-four hours per week over the course of a year, receive benefits on a pro-rated basis.

Founded in 1855, Berea College is nationally recognized as the first coeducational and interracial college in the South. Berea has a longstanding commitment to interracial education and is one of the most racially diverse private liberal arts colleges in the United States. With an emphasis on service to Appalachia and beyond, Berea enrolls more than 1,500 students from 46 states and U.S. territories and more than 70 countries. Berea College admits students who are unable to afford tuition and provides all of them with a no-tuition promise. Berea’s students excel in the College’s supportive yet demanding academic environment, and most are the first in their families to attend college. As one of only ten federally recognized Work Colleges, all Berea students are expected to work 10-12 hours weekly in various positions across campus. Berea College is also the only institution in Kentucky to receive the 5-Star Rating from Money Magazine, 2025. Washington Monthly has named Berea College the #1 Best College in the nation in its 2025 College Guide. Berea College appears in their rankings as #1 College (overall): Best College for your Tuition (and Tax) Dollars, #1 Best-in Class College, #1 Liberal Arts College and #1 Best Bang for the Buck Southern College.

Located where the Bluegrass Region meets the Cumberland Mountains, the town of Berea (pop. 16,000) lies forty miles south of Lexington and is approximately two hours from Cincinnati, Louisville, and Knoxville. More information about Berea College is available at www.berea.edu.

Berea College, in light of its mission in the tradition of impartial love and social equality, welcomes all people of the earth to learn and work here.

Berea College is always looking for talented, self-motivated individuals to join our team.