Supervisor, Product Owner

The Supervisor, Product Owner provides leadership and direction to a team of Product Owners and Analysts while also managing a key product area. This role ensures consistent product management practices, alignment between product strategy and business objectives, and effective execution of product initiatives. The position is responsible for maintaining high-quality product documentation, representing customer needs, and coordinating cross-functional efforts to deliver valuable solutions. The Supervisor, Product Owner supports team members through coaching, performance management, and capability development to achieve department goals.

Primary Duties

• Leads and mentors a team of Product Owners and Analysts to ensure clarity of responsibilities, balanced workload distribution, and consistent delivery.
• Supports the definition of product vision, goals, and roadmaps in partnership with product leadership.
• Manages product backlogs by prioritizing features, enhancements, and defect resolution to meet business and customer needs.
• Translates complex business needs into clear product requirements and user stories with defined acceptance criteria.
• Collaborates with cross-functional partners to plan work, clarify requirements, and deliver solutions aligned with organizational strategy.
• Communicates product progress, updates, and performance to stakeholders at all levels.
• Incorporates customer insights, analytics, and market trends into product decisions to support continuous improvement.
• Defines and monitors key performance indicators to assess product success and guide optimization efforts.
• Performs other duties as assigned.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requires a Bachelor’s degree in a related discipline; 3+ years of experience in product ownership, business analysis, or a related field, including experience working in collaborative, iterative development environments; 1+ years of leadership or mentoring experience preferred; or any combination of education and experience, which would provide an equivalent background., * Strong ability to lead, coach, and develop team members.

• Excellent communication and stakeholder-collaboration skills.
• Ability to translate business needs into clear and actionable product requirements.
• Strong analytical and problem-solving skills with the ability to use data to guide decisions.
• Knowledge of product lifecycle management and iterative development practices.
• Ability to manage multiple priorities and maintain high-quality documentation.

Essential Mental and Physical Functions:

• Ability to work for extended periods at a computer or workstation.
• Frequent communication with team members, leadership, and stakeholders.
• Ability to review written documentation and analyze detailed product information.
• Ability to organize, prioritize, and execute multiple tasks in a fast-paced environment.

Work Environment:

• Performs all tasks in an office or remote-office setting.
• Regular collaboration with cross-functional teams through in-person and virtual meetings.
• Must be able to work effectively in a dynamic environment with shifting priorities.
• Compliance with all applicable organizational policies and procedures to maintain a safe and productive work environment.