B2B Systems & Operations Sr. Manager

This role owns how our B2B business actually works-connecting systems, processes, and teams to enable scalable growth across wholesale, partnerships, and emerging channels. You will define and operationalize the B2B operating model, ensuring alignment between business needs and system capabilities across ERP, OMS, WMS, and product data platforms.

You are not building systems-you are making them work for the business.

This role requires a highly cross-functional operator who can translate complexity into structure, drive execution across teams, and create scalable solutions in a fast-moving environment.

This role will report to the Sr. Director, Business Planning & Development.

What you will do:

• Define and drive the B2B operating model across order lifecycle, fulfillment, and partner workflows to support scalable growth
• Translate business needs into structured requirements and partner closely with Product and Engineering to deliver system-enabled solutions
• Align systems (ERP, OMS, WMS, PLM/PIM) with business processes to reduce manual work, eliminate inefficiencies, and improve reliability.
• Manage cross-functional programs end-to-end, managing timelines, dependencies, risks, and execution across Operations, Tech, Finance, and Merchandising
• Establish repeatable frameworks for partner onboarding, channel expansion, and operational consistency across regions and platforms
• Provide visibility into initiatives, drive accountability, and influence stakeholders to ensure progress and alignment across teams
• Frequently responsible for providing guidance, coaching, and training to other employees.

• 8+ years of experience in operations, program management, or business systems roles within retail, wholesale, or supply chain environments
• Deep experience working with enterprise systems (ERP, OMS, WMS, PLM/PIM) and translating business needs into scalable solutions
• Proven track record of leading complex, cross-functional initiatives from definition through execution
• Strong understanding of B2B/wholesale operations, including order lifecycle, fulfillment, and partner workflows
• Demonstrated ability to balance speed, scalability, and operational complexity while driving measurable outcomes
• Advanced knowledge of retail or wholesale industry operations, with extensive prior experience in systems-driven environments
• Curiosity and willingness to adopt AI tools to identify process improvements, automate manual work, and enhance business outcomes
• Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Employee discount, * Hybrid Work Schedule*
• Discretionary Paid Time Off*
• Summer Fridays*
• Healthcare Plans
• Employee Discounts
• 401k
• Annual Bonus Program
• Equity Program*

• And More

• Varied for retail, fulfillment and fully remote roles.

The annual base salary range for this position is from $115,000-$130,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.

At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes