Access Management Coordinator / System User Credentialing Specialist

• Create, assign, and maintain usernames, passwords, and system roles for multiple AR systems (e.g., billing portals, clearinghouses, payer portals, EMRs, financial systems).
• Ensure role-based access aligns with job duties and organizational policies.
• Maintain accurate logs of all access requests, approvals, and changes.
• Follow internal security protocols and CMS/Medicare compliance standards for system access.
• Monitor for unauthorized access, credential misuse, or security risks.
• Ensure password policies (expiration, complexity) are enforced.
• Set up new users quickly and accurately across all required AR systems.
• Disable or modify access when employees change roles or leave the organization.
• Coordinate with HR, IT, and department managers to validate access needs.
• Assist users with login issues, password resets, and access errors.
• Serve as the liaison between staff and system vendors for access-related issues.
• Provide guidance on system navigation related to login/authentication.

Education & Experience:

• Highschool Diploma or higher

• Experience in: *

• Healthcare AR, billing, or revenue cycle
• IT access management or credentialing

• Healthcare compliance or payer portal administration

• Familiarity with AR systems such as: *

• Clearinghouses (Waystar, Availity, Change Healthcare)
• Payer portals (Medicare, Medicaid, UHC, BCBS)
• Billing/claims management systems

• Strong understanding of: *

• Password policies, and security protocols
• Role-based access control (RBAC)
• HIPAA and CMS security requirements, * Review and validate provider enrollment applications (initial, reenrollment, reactivation, or updates)
• Verify provider data via internal databases and external agencies; set up/test EFT accounts
• Enter and update provider information in enrollment databases and directories
• Assist with special projects, process improvements, provider education
• Growth and Development
• System testing and process improvement initiatives-opportunities to grow your skills in operational analysis and project participation

Do you have experience in Productivity software?, Do you have a High school diploma or GED?, If you’re ready for the challenge, YOU could be the right fit for this position! Prestige Healthcare is seeking a top-notch Access Management Coordinator/System User Credentialing Specialist who has a strong work ethic, exceptional organization skills, attention to detail, and the desire to acquire and apply new skills within our fast-paced environment., * High attention to detail and accuracy.

• Strong organizational and documentation skills.
• Ability to manage multiple requests simultaneously.
• Excellent communication with both technical and non-technical staff.
• Discretion and professionalism when handling sensitive information.
• Familiarity with CMS/Medicare provider enrollment or PECOS access.
• Knowledge of HIPAA, and internal audit requirements., * Strong organizational skills are required and detail oriented
• Works well within defined deadlines
• Proficiency with Excel, word processing, and Payor databases
• Clear verbal and written communication
• Solid grammar, spelling, and punctuation skills
• Basic business math competency
• Analytical and critical thinking ability
• Discretion in handling confidential information
• Microsoft Office
• Completion of an eQIP background investigation
• Successful credit check