Change Manager - Relaunch@Capgemini

Our Change Managers can be expected to engage with the following responsibilities and activities:

• Drive actions that increase the percentage of changes that are implemented correctly first time.
• Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt.
• Ensure that all changes are managed as planned within the timescales agreed with the change requester.
• Escalate any changes which are damaging the quality of the service.
• Ensure all changes comply with client and customer/regulatory controls.
• Ensure agreed Request for Change (RFC) are entered correctly in the Change Control System.
• Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time.
• Review, monitor and communicate the progress and outcome of changes to all relevant parties.

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You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

We’re not looking for perfection - we’re looking for potential. You don’t need to meet every requirement listed - if you have relevant experience and a willingness to learn, we encourage you to apply., We’re looking for individuals who have experience working in IT Infrastructure, with emphasis on operational management. You will also have:

• A clear commitment to Service Management Framework approach to IT Infrastructure management
• Knowledge of the use of ServiceNow
• ITIL certification
• Interpersonal and Communication skills
• Good judgement and the ability to think on your feet
• Experience of working well within team, whilst also being a self-starter

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Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

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To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.