Systems Engineer

Technologent, Inc.

Dallas, TX, United States

27 days ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Working hours

Regular working hours

Job source

careers.technologent.com

Tech stack

Microsoft Windows Active Directory Microsoft Azure Microsoft Outlook Cloud Computing Dynamic Host Configuration Protocol Domain Name System (DNS) Multi-Factor Authentication Identity and Access Management Issue Tracking Systems Virtual Private Networks (VPN) Log Analysis

+16 more

Windows Servers Virtual Desktops Networking Basics Windows PowerShell Azure Active Directory Microsoft SharePoint Security Information and Event Management Software Deployment TCP/IP Virtual Machines Cloud Platform System Software Troubleshooting Firewalls (Computer Science) Microsoft InTune Microsoft Sentinel Azure Resource Manager

Job description

Serve as a Tier 2/3 escalation point for infrastructure, cloud, and desktop support issues
Support and administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policy
Manage Azure resources including virtual machines, networking, storage, and connectivity
Configure and support Azure Virtual Desktop (AVD) environments, host pools, images, and user sessions
Administer Microsoft Intune, including endpoint enrollment, compliance policies, application deployment, and device management
Support Entra ID identity management, conditional access, MFA, and hybrid identity solutions
Assist with Microsoft Sentinel monitoring, alert investigation, and remediation activities
Perform server and endpoint patching, maintenance, and system upgrades
Troubleshoot Microsoft 365 technologies including Outlook, Teams, OneDrive, and SharePoint
Document client environments, procedures, and operational standards
Identify opportunities for automation and operational improvement using PowerShell and related tools
Collaborate with internal teams and client stakeholders to ensure timely issue resolution and service delivery

Requirements

3-5+ years of experience supporting Windows infrastructure and cloud environments
Strong experience with:
Windows Server
Active Directory
Group Policy
DNS and DHCP
Microsoft 365
Hands-on experience administering:
Microsoft Azure
Azure Virtual Desktop (AVD)
Microsoft Intune
Entra ID (Azure AD)
Knowledge of networking fundamentals including TCP/IP, VPNs, firewalls, and connectivity troubleshooting
Experience working within ticketing systems and service management processes
Strong troubleshooting and customer-facing communication skills, * Experience working in a Managed Services Provider (MSP) environment
Familiarity with Microsoft Sentinel or other SIEM platforms
Experience with Azure Monitor, Log Analytics, and Microsoft Defender
Strong PowerShell scripting and automation skills

About the company

Technologent is a Global Provider of Edge-to-Edge Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.

Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.