Working Student IT Support (gn)

• You independently analyze and resolve IT issues as part of 2nd-level support, both on-site and remotely, and provide user support for Microsoft Windows, Microsoft 365, endpoint security solutions, mobile devices, workplace systems, and printing environments.
• You install, configure, and maintain software applications and new IT systems.
• You set up, customize, and deploy end-user devices such as laptops, smartphones, and peripheral equipment, ensuring smooth and efficient provisioning.
• You support the lifecycle management of our hardware assets and help manage and track IT equipment throughout its lifecycle.
• You maintain and monitor IT inventory levels and ensure accurate technical documentation.
• You contribute to the implementation of IT security policies and IT standards and support the continuous improvement of our IT processes.
• You support and maintain our media technology systems, helping to ensure reliable day-to-day operations.
• You collaborate closely with various business departments and contribute to delivering a high level of service quality within IT support., We stand for the compatibility of family and career! That’s why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

• You are currently enrolled in a degree program in Information Technology, Business Informatics, or a comparable field.
• You are proficient in German and have good English language skills, along with strong knowledge of Microsoft Office, Windows, and iOS.
• You have a keen interest in IT support processes and enjoy exploring new technologies and innovations.
• Strong communication skills, a customer-focused mindset, and a friendly, service-oriented approach distinguish you. Excellent German and fluent English skills complete your profile. *

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Pulled from the full job description

• Flexible schedule

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team! What you can expect

Do you want to play an active role in driving a company’s growth and turning big plans into reality? Then join our team! You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration - with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas., There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!