Technical Support Advisor

• Communicate effectively with customers, providing clear and professional support.
• Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
• Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
• Apply logical and critical thinking to analyze problems and identify effective solutions.
• Collaborate with internal teams to escalate and resolve complex technical issues when needed.

• Native or fluent-level proficiency in English, plus working knowledge of at least one of the following languages: Italian, Polish, Spanish, or Portuguese (C1).
• Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.g., Office suite, Outlook, OneDrive, Exchange, SharePoint, Lync Server), or Windows operating systems.
• Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.
• Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.

• Full-time (39 hours) contract, Monday to Friday
• Dynamic and multicultural work environment.
• Strong focus on work-life balance.
• Comprehensive training on the product, advanced technologies, and in-demand skills in the market.
• Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.
• Guidance and tools to reach career potential Inscribirse en esta oferta Recibir ofertas similares por correo electrónico Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies.

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña., FoodChain ID Group, Inc A Coruña, Galicia Area Support Manager IN’n’OUT Autocentres Coruña Spanish-Speaking Customer Expert - Remote from Greece EU Best Jobs A Coruña Trend Forecaster Guess Europe Sagl La Coruña A Coruña Volver a la última búsqueda Trabajos ) Galicia ) A Coruña ) Technical Support Advisor (Italian, Polish, Spanish, or Portuguese) ( volver a la última búsqueda Recibir ofertas similares por correo electrónico No gracias, llévame a la oferta de empleo Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies. Inscribirse en esta oferta

Profesiones

• Técnico
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