Desktop Support Technician

Compunnel Inc.

San Diego, CA, United States

2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$72,800.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Apple Mac Systems Issue Tracking Systems Software Engineering

Job description

Seeking a Desktop Support Technician to provide Tier 1/Tier 2 desktop support in a mixed Windows and macOS environment. The role involves troubleshooting hardware/software issues, OS imaging and deployment, IT asset management (including equipment check-in/check-out), supporting Zoom/conference room A/V technologies, and delivering excellent end-user support to faculty and staff.

Requirements

1-3+ years of Desktop Support / Help Desk experience
Strong hands-on experience with Windows & macOS
OS imaging, deployment, and troubleshooting
IT asset management and ITSM/ticketing systems
Zoom/A/V and conference room support
Strong customer service and communication skills
Able to work 100% onsite in San Diego, * High school or equivalent (Required), * Desktop support: 1 year (Required)
A/V Support: 1 year (Required)
macOS: 1 year (Required)
IT Asset Management: 1 year (Required)

About the company

Company Description: Compunnel Inc boasts over three decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defense, Energy, Retail, Telecom, Manufacturing, and Engineering.