Data Center Technical/Engineer

• Maintain and update Medtronic’’s StruxureWare Data Centre Operations Information Management system, and supporting documentation.

• Prepare and deliver reports on Data Centre utilisation statistics.

• Conduct data centre surveys of electrical systems, and lead improvements.

• Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.

• Work directly with Woodbury facilities and be the key IT contact for the site

• Manage Projects and locations in the Mid-West area and MSP activities

Projects

• Coordinate large multi-site infrastructure rollouts globally, SAP/HAHA, Datacentre Core Refreshs.

• Gather, create, drill and document DR scenarios for the Woodbury Datacentre.

• Manage internal projects as assigned.

• Support external Project implementations thru attending meetings and insuring deliverables and tasks assigned are completed and providing project status updated to the team.

A Day in the Life

• Use a combination of product management and application knowledge to guide customers through successful implementations.

• Networking background would be useful given ACI and Juniper rollouts

• Vendor Management: Effectively communicate with customers via email, phone, and other electronic methods to ensure client’’s effective use of products.

• Site Support - Align with Site IT support - Support site teams in closet clean-up, switch port optimization, and survey work as needed. Communicate and set standards clearly with our connectivity team.

• Own and manage DC team process and procedure documentation -

• Own DCIM - StruxureWare Data Centre Operations Information Management, DCO / DCE

• Co-Ordinate repairs, corrective maintenance, and routine installations with site teams.

• Ensure server and application compliance with security and performance requirements.

• Provide input into training material for seminars, practical and online training.

• Providing IT support to staff and customers, as well as respond to the server and network issues.

• Communicate, work with, and support our Corporate Facilities team and Vendors for onsite datacentre facilities.

• Communicate, work with, and support our Co-Location vendors that host offsite datacentre facilities.

Must Have: Minimum Requirements for DC Engineer jobs.

• Working in and with a globally dispersed team.

• Experience with a large multi-national Datacentre environment, with both On-Prem and Co-Located Datacentres.

• Strong leadership, self-management, time management, and problem-solving skills.

• Requires careful attention to detail.

• Bachelor’’s Degree in engineering / computer science or significant industry experience.

• ServiceNow and change control experience

• You should have 4 years of relevant experience.

Nice to Have

• A degree in computer science or related field - or significant Industry experience

• Experience in testing and validation of infrastructure builds for regulated environments.

• Experience is preparation and presentation for Audits.

• Experience in a very large Corporate environment dealing with hundreds of sites.

• Experience with racking and hardware installation would be an advantage. DELL, HPE, Cisco, APC and Veritas Equipment and Maintenance/Support Experience

• Experience working in a medical regulated environment considered a plus

• Excellent documentation and presentation preparation skills