Systems Support Specialist

Dow Jones & Company, Inc.
Chicopee, MA, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$70,000.0 - $85,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Networking Basics

Job description

The Chicopee plants provide printing services for WSJ, Barron’s and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.

You Will:

  • Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
  • Have the basic knowledge of electrical and electronics in accordance to Ohm’s law and will use electrical test equipment including a VOM meter and oscilloscope.
  • Provide PC support including Windows operating system and basic networking.
  • Have the willingness and ability to work nights, weekends, and holidays.

Requirements

  • 3-5 years of electro-mechanical experience.
  • Prioritization and time management skillsets.
  • Ability to communicate effectively, both written and oral.
  • A technical Degree or equivalent military training or related work experience.

Benefits & conditions

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

LI-Onsite, We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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