Systems Support Specialist (Electro-Mechanical) Organization

Dow Jones & Company, Inc.
Chicopee, MA, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$70,000.0 - $85,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Desktop Computing Networking Basics

Job description

The Print Team supports the end-to-end lifecycle of Dow Jones’ print publications-including The Wall Street Journal, Barron’s, Investor’s Business Daily, and the New York Post.

Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery.

About the Role

The Chicopee plants provide printing services for WSJ, Barron’s and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.

You Will:

  • Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
  • Have the basic knowledge of electrical and electronics in accordance to Ohm’s law and will use electrical test equipment including a VOM meter and oscilloscope.
  • Provide PC support including Windows operating system and basic networking.
  • Have the willingness and ability to work nights, weekends, and holidays., We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put “Reasonable Accommodation” in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Requirements

  • 3-5 years of electro-mechanical experience.
  • Prioritization and time management skillsets.
  • Ability to communicate effectively, both written and oral.
  • A technical Degree or equivalent military training or related work experience., Advertising Production, Communication Skills, Cross-Functional, Dental Insurance, Desktop Administration, Desktop PC, Distribution Channel, Electrical Components, Electricity, Electromechanics, Electronics, Equipment Maintenance/Repair, Establish Priorities, Health Plan, Identify Issues, Legal, Licensing, Microsoft Windows Operating System, Oscilloscope, Printing, Programmable Logic Controller (PLC), Publications, Retirement Plan, Sales, Software Upgrades, Systems Administration/Management, Systems Maintenance, Technical Leadership, Test Equipment, Time Management, USPS (United States Post Office), Variable Speed Drive (VSD), Viruses, Vision Plan

Benefits & conditions

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical, Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

LI-Onsite, We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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