IT Specialist

The IT Technician will be responsible for maintaining, securing, and supporting Hozio’s IT infrastructure, including networks, servers, security tools, and web-based platforms. This role requires a proactive individual who can work independently, prioritize competing tasks, and communicate clearly with management., * Administer and maintain Active Directory, including user accounts, group policies, and permissions

• Configure, monitor, and troubleshoot enterprise firewalls, switches, and routers
• Deploy and manage endpoint security and monitoring tools (e.g., Trend Micro, Wazuh)
• Monitor network and system security, respond to alerts, and inform relevant parties of any incidents
• Manage and maintain WordPress websites, including plugins, updates, and troubleshooting
• Administer and support MySQL, PostgreSQL, and other database platforms
• Support and maintain Linux servers across both Debian-based and Red Hat-based distributions
• Provide tier 2/3 technical support to end users and escalate/resolve tickets in a timely manner
• Perform routine system maintenance, patching, and backups
• Document processes, configurations, and network diagrams
• Assist with IT projects such as system migrations, upgrades, and new deployments
• Ensure compliance with security best practices and company IT policies

• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Experience with Active Directory administration
• Experience configuring and managing enterprise firewalls
• Experience with enterprise-grade switches and routers
• Experience with security tools such as Trend Micro and Wazuh
• Required certifications (minimum): CompTIA A+, Network+, and Security+
• Minimum of 1 year of experience working in an IT department; MSP experience strongly preferred
• Experience managing and maintaining WordPress websites
• Experience with MySQL, PostgreSQL, and/or other database software
• Experience working with Linux systems (both Debian-based and Red Hat-based distributions)

Preferred / Nice-to-Have

• Experience with scripting/automation (PowerShell, Bash, or Python)
• Familiarity with ticketing systems (e.g., ConnectWise, Autotask, Freshservice)
• Experience with virtualization platforms (Proxmox)
• Experience with cloud platforms (Microsoft 365, Azure, AWS, or Google Workspace)
• Knowledge of backup and disaster recovery solutions
• Understanding of VoIP systems and troubleshooting
• Additional certifications such as CCNA, MCSA, Linux+, or similar
• Experience with remote monitoring and management (RMM) tools
• Basic understanding of compliance frameworks (HIPAA, PCI-DSS, SOC 2, etc.)

Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Paid holidays
• Flexible schedule, What We Offer
• Paid time off and holidays
• 401k
• Optional 4-day work week in the summer
• Company outings and gatherings
• Holiday and seasonal parties
• Group Healthcare
• Opportunities for professional development
• Collaborative and supportive team environment, * 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Compensation Package:

• Holiday pay
• Hourly pay
• Overtime pay

Language:

• English (Required)