SAP Warehouse Management Support Analyst (remote)

The SAP Warehouse Management Support Analyst operates across both operational support and project environments within the Super User Network (SUN). This role serves as a key liaison between business users and technical teams, providing first-level support, driving issue resolution, and supporting continuous improvement initiatives across Warehouse Management processes.

What You’ll Do:

Operational Support

• Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues
• Provide prompt support via phone, email, and messaging platforms
• Troubleshoot, diagnose, and resolve production issues
• Perform root cause analysis and recommend solutions
• Provide end-user training and support documentation
• Participate in 24/7 on-call rotation

Business Analysis & Continuous Improvement

• Analyze business processes and identify improvements
• Translate business requirements into solutions
• Support process optimization initiatives

Project Support & Delivery

• Participate in SAP EWM/ERP projects and enhancements
• Support testing cycles and validation
• Collaborate with cross-functional teams

Systems & Technical Responsibilities

• SAP WM, EWM, and MM-IM support
• Analyze third-party integrations (EDI, WMS, interfaces)
• Monitor warehouse KPIs

Collaboration & Training

• Deliver training and support end users
• Collaborate with IT and business teams

Remote candidates must be available to travel to St. Louis for the first two to three weeks for in-person training.

• Bachelor’s degree or equivalent experience
• Experience with SAP WM/EWM/MM-IM
• Strong analytical and communication skills

Bonus Points:

• SAP Certification
• Experience with Cambar, SQL, EDI

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance, * Up to $92 per hour
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance

About FuseGlobal: FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!

Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)