ServiceNow Developer - IAM Integrations

Join an enterprise IT Service Operations organization responsible for supporting and advancing a business-critical ServiceNow platform. This collaborative team focuses on delivering reliable digital workflows, improving service operations, and connecting ServiceNow with enterprise identity and access management technologies. The environment is team-oriented, hands-on, and focused on building secure, scalable solutions that support employees across the organization.

What’s In Store For You:

This is a contract-to-hire opportunity offering the chance to contribute to a highly visible enterprise platform while building strong partnerships across IT Service Operations, cybersecurity, identity management, and application teams. The role provides meaningful ownership of ServiceNow development, administration, and integration initiatives, with the potential to transition into a long-term position.

How You Will Make An Impact

• Administer, configure, and enhance the ServiceNow platform to support enterprise service management requirements.
• Design and develop ServiceNow applications, workflows, business rules, scripts, integrations, and platform enhancements.
• Build and maintain integrations between ServiceNow and enterprise identity and access management platforms.
• Support identity lifecycle processes, including onboarding, role changes, access requests, approvals, and offboarding.
• Partner with IAM, cybersecurity, infrastructure, and business stakeholders to translate operational requirements into scalable technical solutions.
• Troubleshoot platform issues, integration failures, workflow defects, and performance concerns.
• Follow ServiceNow development standards, security practices, testing procedures, and release management processes.
• Contribute to platform documentation, technical design decisions, and continuous improvement initiatives.

Do you bring proven success in ServiceNow development and identity management integrations?

• Demonstrated experience administering and developing solutions within the ServiceNow platform.
• Strong hands-on experience with JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and ServiceNow APIs.
• Experience designing and supporting REST, SOAP, or other enterprise application integrations.
• Understanding of identity lifecycle management, access governance, access provisioning, and deprovisioning processes.
• Experience working with enterprise identity and access management platforms.
• Knowledge of ServiceNow security, roles, groups, access controls, and approval workflows.
• Ability to analyze complex technical issues and develop reliable, maintainable solutions.
• Strong communication skills with the ability to collaborate across technical and business teams.
• ServiceNow Certified System Administrator certification is strongly preferred.
• ServiceNow Certified Application Developer or relevant implementation certifications are preferred.