Desktop Support
Nesco Resource, LLC
Richardson, TX, United States
27 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$74,880.0
Working hours
Regular working hours
Job source
Tech stack
Issue Tracking Systems
Break Fix
Network Server
Requirements
Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU’s, Motherboards, Memory, Fans, Arrays, etc).
- Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets.
- Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
- Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.
Benefits & conditions
3.63.6 out of 5 stars Richardson, TX 75082 $36 an hour
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