Desktop Support
Nesco Resource, LLC
Richardson, TX, United States
3 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$74,880.0
Working hours
Regular working hours
Job source
Tech stack
Issue Tracking Systems
Break Fix
Network Server
Requirements
Do you have experience in Hardware support?, Desired Tech must be able to hands-on Break Fix Client, IBM , and Dell Servers (PDU’s, Motherboards, Memory, Fans, Arrays, etc).
- Analyzes, diagnoses, and troubleshoots hardware/server issues with focus on responsiveness; provides issue resolution. Maintains inventory and documentation of activity in ticket tracking software. Some familiarity with desktop support and deployment. Tech will provide project support as well as on-call support for incoming tickets.
- Provides 1st level 24/7 break-fix support for IT hardware as specified by or utilized in customer environment.
- Ability to guide others. Problem solving and self-management skills with attention to detail. Ability to prioritize tasks and effectively communicate verbally and in writing.
Benefits & conditions
3.63.6 out of 5 stars Richardson, TX 75082 $36 an hour
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