Helpdesk Administrator (Part Time Maternity Temporary Position)

We are looking for an organised and proactive Helpdesk Administrator to join our team on a part-time basis. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a busy office environment and providing support to both clients and colleagues.

Working Hours

• Part-time position of approximately 21 hours per week.
• Flexible working pattern across the week to be agreed with the successful candidate.
• Wednesday attendance is essential, with working hours of 9:00am - 5:00pm., * Responding to emails in a timely and professional manner.
• Answering incoming telephone calls and making outbound calls to clients and contractors.
• Booking works and appointments for clients.
• Saving and organising photographs, worksheets and supporting documentation.
• Preparing and issuing quotations.
• Uploading purchase orders, photographs, documents and other relevant information onto company systems.
• Providing administrative support to the helpdesk team.
• Updating and maintaining spreadsheets to ensure jobs are accurately tracked and organised.

• Previous administrative or office experience, ideally within a helpdesk, customer service or scheduling environment.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Good working knowledge of Microsoft Office, including Excel and Outlook.
• High attention to detail and accuracy when handling data and documentation.
• The ability to work independently as well as part of a team.

If you are a motivated and organised individual looking for a flexible part-time role, we would love to hear from you.