Skilled Craft On Call - Database & Membership Coordinator

The Orange County Regional History Center seeks a part-time Database & Membership Coordinator to support the museum¿s membership and development efforts through accurate database management, coordinated membership communications, and general administrative and visitor services support as needed. This role is responsible for maintaining records in Blackbaud Altru, preparing membership communications, and ensuring data integrity to support engagement and reporting.

Representative Duties/Assignments:

• Maintain and update constituent and membership records, including contact information, membership levels, and renewal dates, in Altru to ensure accuracy and consistency
• Run standard and ad-hoc queries and reports to support membership, development, and marketing needs
• Perform regular data audits, cleanup, imports, exports, deduplication processes, and basic troubleshooting related to Altru
• Assist with the creation and management of related systems such as email marketing platforms and event registration tools
• Serve as the primary internal resource for CRM functionality and basic training to staff users
• Coordinate with marketing on membership listing mailings
• Run requested queries and reports for communication needs
• Coordinate with visitor experience on membership renewal notifications, acknowledgments, welcome packets, and special appeals as related to Altru
• Provide coverage at the museum front desk, as needed, including greeting visitors and processing admissions
• Sell and process tickets, memberships, and retail items using Altru and point-of-sale systems
• Follow established data entry standards and confidentiality protocols., If you are claiming Veterans’ Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder., If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

• Experience working with CRM database systems
• Strong attention to detail and data accuracy
• Experience with database queries, reports, and mail merges
• Proficiency with Microsoft Excel, Word, and Outlook
• Ability to manage multiple tasks and meet deadlines in a part-time schedule.

Preferences:

• Previous experience in a museum, nonprofit, or cultural organization
• Familiarity with membership programs or donor stewardship
• Proficiency in MailChimp audience maintenance

$16.88 - $34.29 an hour - Temporary, Part-time

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.