IT Support Specialist

TRC

Atlanta, GA, United States

3 months ago

Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$52,000.0 - $72,800.0

Working hours

Regular working hours

Job source

careerjet.com

Tech stack

Microsoft Windows Cyber Security Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Information Technology Operations Virtual Private Networks (VPN) Microsoft Office Microsoft SharePoint TCP/IP Wireless Networks Computer Network Technologies

+2 more

Peripherals Laptops

Job description

Our client is a global technology organization specializing in energy distribution systems, cable management solutions, lighting, automation, and industrial technologies. We’re searching for a high-energy IT Support Specialist who enjoys solving problems, supporting end users, and ensuring smooth day-to-day IT operations. In this role, you’ll serve as a key technical resource for U.S. operations while collaborating closely with a global IT team, gaining valuable international exposure and broad technical experience. What You’ll Do

Deliver fast, friendly, and effective IT support to U.S.-based team members.
Install, configure, and troubleshoot laptops, desktops, printers, mobile devices, and peripherals. Support and maintain the Microsoft 365 environment, including Office 365, Teams, SharePoint, and OneDrive.
Provide basic support for firewalls, VPN connectivity, switches/routers, and wireless networks.
Manage IT inventory, including device tracking, registration, deployment, and retirement.
Support cybersecurity initiatives and assist with policy implementation.
Collaborate with global IT and Information Security teams to maintain standardized processes.
Coordinate with third-party vendors to resolve technical issues and implement solutions.
Provide basic IT training and guidance to help users work efficiently and securely.

Requirements

Bachelor’s degree in a related field.
2+ years of hands-on IT support or helpdesk experience. Strong knowledge of Windows 10/11 and troubleshooting
Experience supporting Microsoft 365 and enterprise email environments.
Foundational networking knowledge, including TCP/IP, DNS, DHCP, and VPNs.
Experience with hardware installation, setup, and repair.
Strong English communication skills.
Positive, proactive mindset with a strong customer-service approach and ownership mentality.

About the company

TRC has partnered with our client within the Healthcare Industry! Our client is a nonprofit healthcare and hospital system based in Atlanta, Georgia. It operates hospitals, urgen…, © 2026 Careerjet All rights reserved