Desktop Support
Resource Logistics, Inc.
Greenville, TX, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$52,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Business Software
HP Thin Clients
Remote Desktop Services
Topdesk
Computer Equipment
Servicenow
Requirements
· Proven work experience as a Technical Support Engineer, Desktop Support Engineer or similar role
- Good understanding of computer systems, mobile devices and other tech products
- Hands-on experience in troubleshooting laptop, desktop, thin clients, printer, telephony hardware issues
· troubleshoot basic software technical issues
- Familiarity with remote desktop applications and help desk software (e.g. Beyond trust, ServiceNow, etc.)
- Manage hardware purchase request & responsible for updating the computer hardware inventory, * Windows, desktop, troubleshooting, VIP Support, iMACD
- Do you have working experience in Desktop Support?
- Do you have working experience in Network Devices?
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