IT Specialist

• Hands-on software and hardware repair
• Must feel comfortable troubleshooting laptops, desktop devices, peripheral equipment, and basic Outlook issues
• Windows Server and Windows 7/8/10 experience highly desired
• Collect, identify, define, and organize detailed user and information technology requirements
• Candidate will help with project planning
• Work independently with minimal direction and be able to help conceptualize, design, construct, test and implement portions of their information technology solutions
• Assist information engineers in coding, testing, implementation, and documentation projects
• Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology.
• Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.
• Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements.
• Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
• Confirm and prioritize project plans and deliverables with the customer.
• Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.
• Apply metrics to monitor performance and measure key project criteria.
• Prepare system documentation.
• Establish and maintain security, integrity, and business continuity controls and documents
• Analyze, identify and resolve business and or technical problems using appropriate tools.
• Participate in special studies and stay current on emerging tools, techniques, and technologies.
• Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution

• CompTIA Security+, * 4+ Years of IT support experience

Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our

At Apex Systems, we are proud to support those who serve. Our commitment to the military community is reflected in our robust veteran hiring initiatives, military-friendly workplace policies, and nationally recognized programs. We value the leadership, discipline, and mission-first mindset that military professionals bring to our team. Join us in continuing your mission. Why Apex is a Top Choice for Veterans and Military Talent: · Military-Friendly Employer: Recognized as a Military Friendly® Employer for multiple consecutive years. · Transition Programs: DoD Skill Bridge program with multiple pathway options. · Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers · Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families.