Senior Field Systems Integration Engineer

The Senior Field Systems Integration Engineer owns the on-site systems layer for complex customer installations and go-lives: server setup, network readiness, software installation and configuration, casino system integration, Kubernetes troubleshooting, application and runtime diagnostics, cutover and rollback readiness, post-go-live stabilization, and technical decisions across hardware, software, network, server, client, configuration, and vendor boundaries. This role is hired for complex deployments, parallel go-live capacity, leadership potential, and lead-level support to Field Systems Integration Engineers when complex go-live issues require senior help., * Server setup, networking, software installation and configuration, third-party casino system integration, log-based troubleshooting, cutover and rollback readiness, post-go-live stabilization, support handoff documentation, and go-live acceptance checks for complex deployments

• Lead complex integration, go/no-go, and rollback recommendations across hardware/software, server/client, network, configuration, and vendor boundaries when site conditions are non-standard
• Parallel deployment capacity: enable two simultaneous NA or Asia-Pacific (APAC) go-live workstreams by independently owning complex site integration work and reducing dependency on a single systems owner
• Technical peer review and support: assist Field Systems Integration Engineers with complex troubleshooting, readiness gate decisions, and customer-site conditions that require senior review
• Demo environment support, complex demo builds for strategic commercial accounts, recurring failure pattern review with engineering, and Year 1 international travel for early APAC go-lives

Do you have experience in Tooling?, Casino experience is strongly preferred but not required; we are screening for regulated hardware-software integration depth, calm decision-making at customer sites, and the ability to turn recurring go-live issues into better deployment tooling, observability, acceptance criteria, runbooks, and engineering feedback. You should be able to work directly with engineering and third-party vendors, produce actionable diagnostic briefs and customer-facing technical risk summaries, and mentor the broader field team without becoming a bottleneck., * 6+ years systems integration or field systems engineering; demonstrably senior IC with complex hardware-software integration depth

• Hands-on server setup, Linux/command-line operation, network readiness, software installation, configuration, deployment tooling, and troubleshooting
• Deep containerized Kubernetes deployment troubleshooting across application logs, runtime diagnostics, cluster health signals, and services built with technologies such as Java and Python; can separate hardware, software, network, server/client, configuration, and vendor failure modes
• Strong on-site technical judgment; makes go/no-go and rollback recommendations under pressure and escalates only when ownership or build quality requires engineering action
• Clear and precise written communication: diagnostic briefs, acceptance test documentation, customer-facing risk summaries, and failure reports must be unambiguous and immediately actionable
• Valid passport and internationally mobile for the United States (US), Macau, and Philippines in Year 1; Las Vegas-based or willing to relocate

Preferred:

• Casino floor integration experience with casino management system (CMS) interfaces, gaming management system interfaces, and third-party casino vendors
• Prior informal leadership experience; has mentored junior engineers or led a deployment without a formal title
• Nevada Gaming Control Board (NGCB), Gaming Laboratories International (GLI), or Macau gaming regulator (DICJ) protocol familiarity
• Experience with formal acceptance testing, cutover readiness, and rollback criteria as organizational gates; understands what it means to hold a quality bar, not just run a checklist
• Interest in improving deployment tooling, observability, runbooks, and delivery-team operating standards; we screen for this disposition, not just the individual contributor capability, * Bachelor’s degree in computer science, information systems, networking, engineering, or a related technical field preferred; equivalent senior systems integration, IT infrastructure, military technical, or field engineering experience acceptable
• Advanced or role-relevant certifications in Linux, networking, Kubernetes/container platforms, cloud, security, or automation strongly preferred but not required
• 6+ years systems integration, field systems engineering, IT infrastructure, or software deployment experience with senior individual contributor ownership
• Deep experience diagnosing complex production issues across Linux servers, Kubernetes/containerized applications, networking, configuration management, third-party vendors, and hardware/software boundaries
• Experience leading acceptance gates, go/no-go and rollback recommendations, technical peer review, post-go-live stabilization, diagnostic documentation, and mentoring or supporting other integration engineers

Physical Requirements:

• Ability to sit or stand for extended periods while working at a desk or computer station.
• Occasional lifting or carrying of objects weighing up to 25 pounds, such as hardware, equipment, or office supplies, with or without assistance.
• Ability to perform tasks requiring fine motor skills, such as typing, using office equipment, or operating a computer.
• Ability to travel locally and/or internationally 10-30% of the time for customer service needs, or site visits, which may involve occasional or frequent lifting and walking.
• Ability to participate in in-person meetings and presentations, including standing or moving about a room.
• Must be able to work in an office environment and/or customer site location with varying noise levels and demands.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, $145,000 - $155,000 annually. Applicable pay within the posted range may vary based on factors including, but not limited to, geographical location, job function of the position, education, and experience of the selected candidate. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as business results.
• Medical (HSA), Dental, Vision Insurance
• Employer-provided Group Life Insurance & Long-Term Disability Insurance
• 401k Retirement Plan with Employer Contributions
• Generous Paid Time Off & 15 Paid Holidays
• Discretionary Bonus Plan, based on eligibility