Helpdesk Administrator

Administrative duties include, answering the telephone, and booking in works with customers, processing of engineers reports and updating customer databases, sharing a busy “in-box” and answering customer queries.

Excellent telephone manner is essential as is attention to detail.

This is a busy and varied role and the successful candidate must be able to prioritise and act in a quick and professional manner with all eventualities., * GCSE or equivalent (preferred), * Office/Computer: working on a service desk is essential with 5 years experience (required), * Customer service: 3 years (required)

Pulled from the full job description

• Sick pay
• Life insurance
• Free parking
• Private dental insurance
• Company pension
• Private medical insurance
• Casual dress, Hours are Monday - Friday 8.30am - 5.00pm with 1 hour unpaid leave for lunch.

Free parking is available on site.

Additional benefits include, 20 days holiday, rising to 25 per annum, private health care, pension, insurance.

Job Types: Permanent, Full-time

Salary: £26,000.00-£28,000.00 per year

Benefits:

• Company pension
• Free parking
• Life insurance
• Private dental insurance
• Private medical insurance

Schedule:

• Holidays
• Monday to Friday, * Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay