Job File Coordinator

We are seeking a detail-oriented and proactive Job File Coordinator to join our team. In this vital role, you will manage and oversee all documentation related to restoration projects, ensuring compliance with industry standards such as IICRC S500 and DSHS regulations. Your technical proficiency in document management systems, project management software, and regulatory compliance will support our commitment to quality management and operational excellence., * We are seeking a motivated and organized Administrative Assistant to join our team. In this vital role, you will provide essential clerical and administrative support to ensure smooth daily operations. Your proactive approach and excellent communication skills will help maintain an efficient office environment, supporting both our staff and clients., * Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office management tools

• Schedule appointments, manage calendars, and coordinate meetings for staff and clients
• Assist with bookkeeping tasks using QuickBooks and support basic office management functions
• Proofread documents for accuracy and clarity before distribution
• Provide exceptional customer service by supporting client needs both in person and over the phone
• Review, edit and manage job files from a clarical standpoint

• Proven office experience with strong clerical skills and organizational abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications (Sheets, Docs, Drive, Gmail)
• Experience with QuickBooks or similar bookkeeping software is preferred
• Xactimate experience a PLUS
• Excellent typing speed and data entry skills with attention to detail
• Strong time management skills to prioritize tasks efficiently
• Knowledge of multi-line phone systems, office procedures, and customer support best practices
• Previous SERVPRO experience a plus!

Join our team to contribute your administrative expertise in a dynamic environment where your skills help us deliver outstanding service!

Pulled from the full job description

• Referral program
• Professional development assistance
• Retirement plan
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance, * 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

SERVPRO of N. Austin / SW Williamson CO. is dedicated to providing expert cleanup and restoration services for residential and commercial properties affected by fire, water, mold, or mildew damage. Our highly trained team is committed to restoring properties efficiently and compassionately, ensuring our clients experience minimal disruption and a return to normalcy.