Cell Phone / Computer Repair Technician / Customer Service
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Role details
Tech stack
Job description
Our team of in-store Technicians keep our customers connected by repairing their electronic devices. You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience., We are looking for new team members who are passionate about:
- Honing their skills as a technician and customer educator.
- Breaking stuff in the name of science and repairing things broken!
- Ensuring that every customer has a great experience!
- Educate customers on Ubreakifix products and the ability to sell!
What’s it like on our team? Our company’s culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment.
Requirements
- Six months face-to-face customer service and sales experience
- Knowledge of mobile devices and operating systems
- High School diploma or equivalent
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Outstanding customer service skills-Customer Satisfaction is #1
- Basic knowledge of Microsoft Office
- Flexible schedule availability
- Reliable Transportation
- Pass a drug and background test, * Experience repairing/troubleshooting electronics, smartphones, PC/MACs and game consoles
- Previous experience working at a retail electronics or phone carrier store
- High School Diploma or GED
Benefits & conditions
Pulled from the full job description Paid training Health insurance Employee discount Vision insurance Dental insurance, * A competitive base pay and bonuses
- Extensive training designed to help you be successful and learn how to fix anything
- Health insurance
- Supplemental Dental and Vision insurance
- Salary $11.00-$16.00/hour and incentive and bonus opportunities., * Dental insurance
- Employee discount
- Health insurance
- Vision insurance
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