Cell Phone / Computer Repair Technician

We are looking for a repair technician with the interest in iPhone, MacBook, Desktops, iPad and Android phone repair with an eagerness to learn and implement new skills to join our team! You will be responsible for taking in and repairing devices with efficiency and excellent customer ervice., · Taking in and labeling customer devices

· Using Critical thinking and problem-solving skills to determine possible diagnoses or issues with incoming devices

· Using diagnostic tools and skills to evaluate device problems

· Providing efficient, but quality repairs to customer devices

· Demonstrating friendly, professional, and a high-quality standard of Customer Service skills

· Cell phone, and Tablet hardware repairs/replacements/installations

· Using strong Customer Service skills to build relationships with customers and promote/commit existing and prospective customers to sales and/or repairs

· Completing retail side of sales and repairs handling card and cash payments with attention to detail

· Adequate skills, knowledge, and ability to run/close store alone for certain situations and periods of time

· Customer Service: 1+ years

· Any Computer/Phone/Tablet repair experience is required, · Strong troubleshooting skills

· Good Customer Service

· Being a quick learner

· Excellent communication skills

· Demonstrate a high standard of work ethic

· Ability to follow detailed directions and processes

· Apple and Android device knowledge, · High School Diploma, * 1+ years of experience in electronics or mobile device repair

• Familiarity with mobile device hardware repair and operating systems (iOS, macOS)
• Strong customer service skills and attention to detail

• Employee discount