Junior Tech Support Specialist

The Itd

Fort Lauderdale, FL, United States

27 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Compensation

$41,600.0 - $52,000.0

Working hours

Shift work

Job source

www.indeed.com

Tech stack

Data Analysis Computer Literacy Software Debugging Desktop Computing Issue Tracking Systems Network Routers Computer Equipment

Job description

We are an established Fort Lauderdale marketing company looking for a junior Tech Support Specialist to assist in responding to basic tech support requests and assist with basic data analysis. This would be a full time ON SITE position in our Fort Lauderdale, FL facility. We are NOT accepting remote position inquiries at this time., * Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards, etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Perform troubleshooting to diagnose and resolve problems (repair/replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Assist in managing dialer functionality

Requirements

Some experience as IT Technician or relevant position
Good understanding of basic computer systems and networks
Ability to document issues using a ticketing system
Good diagnostic and problem-solving skills
Good listening and communications skills, both verbal and written.
Outstanding organizational and time-management skills
Dependable, detail oriented, with a great attitude is a must

Please reply with resume and answer the following questions:

This position is for weekday nights and every other Saturday only. Are you able to stick to that schedule?
How many years of relevant experience do you have?
Are you authorized to work in the following country: United States?

Benefits & conditions

Pulled from the full job description

Professional development assistance
Health insurance
Vision insurance
Dental insurance
Life insurance, THIS POSITION IS ONLY FOR NIGHTS (as early as 1130am and as late as 10pm) AND EVERY OTHER SATURDAY (930am-3pm usually). IT IS FULL TIME, paid weekly W2, with benefits. Day schedule and remote are NOT options at this time. Regular Overtime is available., * Dental insurance
Health insurance
Life insurance
Professional development assistance
Vision insurance