DevOps Manager - Information Syst Manager

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Direct Care & Treatment (DCT). The MNIT DCT team provides essential IT support for a wide range of healthcare services, including mental health, substance abuse treatment, and support for individuals with developmental disabilities. You will play a crucial role in ensuring that the technology needs of DCT are met, enabling them to deliver high-quality care and treatment services to Minnesotans in need., Minnesota IT Services (MNIT) is seeking a collaborative and strategic technology leader to serve as the DevOps Manager supporting Direct Care and Treatment (DCT). This position provides leadership for the DevOps and Application Services function, overseeing application development and support while leading a team of IT professionals responsible for delivering secure, reliable, and high-quality technology solutions that support critical state services., * Experience managing vendor relationships, coordinating vendor-delivered services, and ensuring effective delivery of technology solutions, including experience working for or managing external vendor organizations.

• Experience leading application development, application support, or DevOps teams within large, complex, multi site or multi-system organizations, including leading the adoption of modern software delivery practices, automation, and continuous improvement.
• Experience supporting mission-critical technology services in a 24/7 operational environment, including maintaining service reliability, operational continuity, and effective incident response., It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application., * A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Position requires a minimum of five (5) years of IT experience leading application development, application support, DevOps, or related technology services in a complex technology environment., * Developing collaborative partnerships with business stakeholders, technical teams, vendors, and leadership to deliver technology solutions that meet organizational priorities.

• Experience working across multiple phases of the application development lifecycle, including systems analysis, solution design, development, testing, implementation, and ongoing support.
• Applying technology governance, operational planning, risk management, and continuous improvement principles to support reliable, secure, and efficient technology services.
• Two (2) years of lead work or supervisory experience, including establishing priorities, managing workloads, coaching or mentoring employees, and supporting staff development.
• Demonstrated ability to communicate clearly and effectively to foster mutual understanding, guide teams through change, and effectively advise leadership and business stakeholders on technical initiatives and solutions.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.

Two (2) years of experience in a Systems Architect classification or two (2) years of experience in an external IT Architect role may substitute for the required supervisory experience., * Experience supervising technical staff, including coaching, performance management, workload planning, and supporting employee development, and managing staffing and competing resource priorities.

• Experience supporting technology services within healthcare, behavioral health, public sector, payment processing, or other highly regulated environments.
• Experience evaluating emerging technologies and recommending technology solutions that align with business needs and organizational priorities.

Pulled from the full job description

• Loan forgiveness
• Tuition reimbursement
• Paid parental leave
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account, As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

As a member of the MNIT DCT leadership team, this position partners with agency leadership, business stakeholders, and MNIT enterprise teams to establish priorities, guide technology initiatives, promote modern software delivery practices, and continuously improve technology services. Responsibilities include workforce leadership, strategic planning, operational oversight, technology governance, resource management, and fostering a collaborative, customer-focused culture.

This position requires an employee to work onsite at 3200 Labore Road, Vadnais Heights, Minnesota at least 50% [or more or less if space limitations remain] of the time, with limited telework available. Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (IA, ND, SD, WI) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles., Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.