IT Project/Product Manager - ITS3 or ITS4

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Direct Care & Treatment (DCT). The MNIT DCT team provides essential IT support for a wide range of healthcare services, including mental health, substance abuse treatment, and support for individuals with developmental disabilities. You will play a crucial role in ensuring that the technology needs of DCT are met, enabling them to deliver high-quality care and treatment services to Minnesotans in need., It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application., * A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Position requires a minimum of three (3) years of experience managing or coordinating information technology (IT) projects, products, or technology initiatives.

Experience must include:

• Applying project management practices to plan, coordinate, and deliver information technology (IT) projects, products, or technology initiatives, including scope, schedule, risk, issue, change, and stakeholder management.
• Coordinating or supporting the delivery of information technology (IT) projects or technology initiatives using Waterfall, Agile, and hybrid methodologies.
• Using project, product, or work management tools (e.g., Planview, Microsoft Project, Jira, Azure DevOps, Sciforma, ServiceNow, SharePoint, or similar tools) to plan, coordinate, track, or report on IT projects or technology initiatives.
• Collaborating with software developers, infrastructure teams, system administrators, architects, business stakeholders, vendors, or other technical partners to deliver technology solutions.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem solving.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Information Technology Specialist 4 Level:

Position requires a minimum of four (4) years of experience managing or coordinating information technology (IT) projects, products, or technology initiatives.

Experience must include:

• Applying project management practices to plan, coordinate, and deliver information technology (IT) projects, products, or technology initiatives, including scope, schedule, risk, issue, change, and stakeholder management.
• Coordinating or supporting the delivery of information technology (IT) projects or technology initiatives using Waterfall, Agile, and hybrid methodologies.
• Using project, product, or work management tools (e.g., Planview, Microsoft Project, Jira, Azure DevOps, Sciforma, ServiceNow, SharePoint, or similar tools) to plan, coordinate, track, or report on IT projects or technology initiatives.
• Collaborating with software developers, infrastructure teams, system administrators, architects, business stakeholders, vendors, or other technical partners to deliver technology solutions.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem solving.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months., * Experience managing or supporting IT initiatives involving healthcare, behavioral health, direct care, or other highly regulated environments.

• Experience working with electronic health record (EHR/EMR) systems or healthcare technology platforms and supporting technologies.
• Experience serving as a technical lead, project lead, Scrum Master, or mentor by coordinating work, guiding team members, or facilitating successful project or product delivery., * Experience managing IT projects or products within a public sector or government environment.
• Experience coordinating work across cross-functional teams, stakeholders, vendors, or business partners in a matrixed environment.
• Experience working in Waterfall, Agile, and hybrid delivery environments.
• Scrum Master, PMP, PMI-ACP, Certified ScrumMaster (CSM), or other relevant project management or Agile certification.

Pulled from the full job description

• Loan forgiveness
• Tuition reimbursement
• Paid parental leave
• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account, As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

This position with Minnesota IT Services (MNIT), partnering with Direct Care and Treatment (DCT), is responsible for planning, coordinating, and delivering complex information technology initiatives that support DCT’s technology strategy and business priorities. As an IT Project/Product Manager, you will manage projects, facilitate product delivery, or perform a combination of both while partnering with technical teams, business stakeholders, and vendors to deliver technology solutions that enhance business operations and user experiences.

The incumbent is responsible for managing initiatives throughout the delivery lifecycle using Waterfall, Agile, and hybrid methodologies. This role applies project and product management principles to manage scope, schedule, risks, issues, stakeholder communications, and change while ensuring the successful delivery of technology solutions that align with organizational goals and business priorities.

This position requires an employee to work onsite at 3200 Labore Road, Vadnais Heights, Minnesota at least 50% [or more or less if space limitations remain] of the time, with limited telework available. Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles., Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.